LumiTrails Store Warranty
LumiTrails Store Warranty
You've chosen LiuHJG lights from the Lumitrail Store, and we appreciate your trust! It's important to understand how warranty works for these products, as the situation in India is a bit unique.
LiuHJG is a brand from China. Please note that LiuHJG does not officially operate or sell directly in India. The lights you purchase are imported into India by a third-party importer and then distributed to various retailers like us.
Because the brand doesn't have an official presence here, the 12-month warranty mentioned on the LiuHJG product box is not applicable in India. The third-party importers and distributors also do not provide any return, replacement, or warranty support for these products.
This is where Lumitrail Store steps in. We understand the importance of peace of mind, which is why we provide you with a warranty directly from Lumitrail Store. This warranty is offered at our own risk and as a testament to our faith in the products we sell and our commitment to you, our customer.
Lumitrail Store offers a 6-month warranty on some specific LiuHJG products. This will be clearly communicated when you make your purchase. Sometimes, for certain products, we might offer the option of a warranty for an additional charge on the selling rate. This allows us to cover the costs associated with providing direct support when the brand itself isn't officially present.
Our goal is to ensure you have a reliable product and support, even with the unique circumstances of LiuHJG's distribution in India. Always check the specific warranty details provided by Lumitrail at the time of your purchase.